Crisis Management at the Speed of the Internet

Crisis Management at the Speed of the Internet provides security executives and practitioners with an overview of the potentially harmful impact of social media communication on corporate reputation. Within minutes, the online consumer community can propel a company into an image crisis, brand damage, and a financial disaster—even if the viral information isn’t factual. It is critical that an organization respond quickly and decisively to crises in online media. The report explores examples of companies that have experienced this kind of impact, and describes practical, strategic methods for mitigating and resolving a crisis, including cross-functional team readiness and internal communications training. It is a valuable resource for any security professional working to create or improve an existing corporate crisis management policy. Crisis Management at the Speed of the Internet is a part of Elsevier’s Security Executive Council Risk Management Portfolio, a collection of real world solutions and "how-to" guidelines that equip executives, practitioners, and educators with proven information for successful security and risk management programs. Provides security executives and practitioners with an overview of the potentially harmful impact of social media communication on corporate reputation Cites examples of companies that have experienced this kind of threat and describes the successes or failures of their responses Describes practical, strategic methods for mitigating and resolving a crisis

Produk Detail:

  • Author : Bob Hayes
  • Publisher : Elsevier
  • Pages : 36 pages
  • ISBN : 0124115918
  • Rating : 4/5 from 21 reviews
CLICK HERE TO GET THIS BOOKCrisis Management at the Speed of the Internet

Crisis Management at the Speed of the Internet

Crisis Management at the Speed of the Internet
  • Author : Bob Hayes,Kathleen Kotwica
  • Publisher : Elsevier
  • Release : 25 March 2013
GET THIS BOOKCrisis Management at the Speed of the Internet

Crisis Management at the Speed of the Internet provides security executives and practitioners with an overview of the potentially harmful impact of social media communication on corporate reputation. Within minutes, the online consumer community can propel a company into an image crisis, brand damage, and a financial disaster—even if the viral information isn’t factual. It is critical that an organization respond quickly and decisively to crises in online media. The report explores examples of companies that have experienced

The Fundamentals of Crisis Management

The Fundamentals of Crisis Management
  • Author : V. Marchesani Ph.D.
  • Publisher : Page Publishing Inc
  • Release : 10 November 2020
GET THIS BOOKThe Fundamentals of Crisis Management

A comprehensive and very informative work on how to manage crisis, The Fundamentals of Crisis Management is a handy book that every office library must have. It identifies the stages of crisis management and thoroughly describes the process of developing a crisis scenario and a scripted crisis exercise to equip organizations with the skills and tools necessary for effective crisis management and remediation. With concrete examples to illustrate key points, Dr. V. J. Marchesani provides virtually

Encyclopedia of Crisis Management

Encyclopedia of Crisis Management
  • Author : K. Bradley Penuel,Matt Statler,Ryan Hagen
  • Publisher : SAGE
  • Release : 01 March 2013
GET THIS BOOKEncyclopedia of Crisis Management

Crisis is varied and unavoidable. We see crisis every day within organizations, governments, businesses and the economy. A true crisis differs from a 'routine' emergency, such as a water pipe bursting in the kitchen. Per one definition, "it is associated with urgent, high-stakes challenges in which the outcomes can vary widely (and are very negative at one end of the spectrum) and will depend on the actions taken by those involved". Successfully engaging, dealing with, and working through a crisis

The Four Stages of Highly Effective Crisis Management

The Four Stages of Highly Effective Crisis Management
  • Author : Jane Jordan-Meier
  • Publisher : CRC Press
  • Release : 19 April 2016
GET THIS BOOKThe Four Stages of Highly Effective Crisis Management

From the Japanese tsunami and the Egyptian revolution to the Haitian earthquake and the Australian floods, social media has proven its power to unite, coalesce, support, champion, and save lives. Presenting cutting-edge media communication solutions, The Four Stages of Highly Effective Crisis Management explains how to choose the appropriate language and media outlet to properly convey your message during and after a crisis. Unveiling the secrets of how to manage the media in a crisis, the book examines how rapidly

Crisis Management in the Age of Social Media

Crisis Management in the Age of Social Media
  • Author : Louis Capozzi
  • Publisher : Business Expert Press
  • Release : 02 July 2013
GET THIS BOOKCrisis Management in the Age of Social Media

Social media has fundamentally changed the contract between institutions and the public. Today, people expect a conversation, not a one-way diatribe. That, combined with the speed of the Internet, changes the game for many companies in anticipating, managing, and ultimately avoiding an “instant crisis”—an instant crisis example is when Verizon added a $2 charge for all their customers; one hour later 100,000 signatures appeared on a Twitter petition, and soon Verizon was in the middle of a huge public relations crisis.

Crisis Management in the Food and Drinks Industry: A Practical Approach

Crisis Management in the Food and Drinks Industry: A Practical Approach
  • Author : Colin Doeg
  • Publisher : Springer Science & Business Media
  • Release : 18 June 2006
GET THIS BOOKCrisis Management in the Food and Drinks Industry: A Practical Approach

Few titles could be timelier than the second edition of Crisis Management in the Food and Drinks Industry – A Practical Approach. The world is worrying about a human pandemic arising from the avian flu epidemic that is spreading from the Far East, the implications of which could be as great for the food industry as were the outbreaks of foot and mouth disease and BSE. This practical and greatly expanded edition by media and public relations veteran Colin Doeg focuses

Crisis Communication in the Digital Age

Crisis Communication in the Digital Age
  • Author : Ayse Simin Kara
  • Publisher : Cambridge Scholars Publishing
  • Release : 13 December 2018
GET THIS BOOKCrisis Communication in the Digital Age

Over the course of recent years, in countries with high crisis expectation and risk probabilities, such as Turkey, a significant rise in the number of crises has been observed. Since current crisis practices are incident-specific, the role of public relations is largely overlooked, and, furthermore, crisis communication studies in non-Western cultures are scarce; this book fills these gaps through two distinct studies. The first highlights crisis management types and strategies by reflecting on interview responses collected from 35 different sectors and

Crisis Management in the Tourism Industry

Crisis Management in the Tourism Industry
  • Author : Peter Hosie,Christof Pforr
  • Publisher : Routledge
  • Release : 05 December 2016
GET THIS BOOKCrisis Management in the Tourism Industry

An important challenge facing tourism is the anticipation of the threat of crises precipitated by natural and people-made catastrophes, and being adequately prepared for them. Despite an increase in research on this issue there is still a considerable lack of clarity on the impacts of crises on the tourism industry. Illustrated by a range of international case studies, this book provides a systematic and conceptual approach to questions such as how tourism businesses prepare for and react to crisis, which

Networking Health

Networking Health
  • Author : National Research Council,Computer Science and Telecommunications Board,Committee on Enhancing the Internet for Health Applications: Technical Requirements and Implementation Strategies
  • Publisher : National Academies Press
  • Release : 12 July 2000
GET THIS BOOKNetworking Health

Consumer health websites have garnered considerable media attention, but only begin to scratch the surface of the more pervasive transformations the Internet could bring to health and health care. Networking Health examines ways in which the Internet may become a routine part of health care delivery and payment, public health, health education, and biomedical research. Building upon a series of site visits, this book: Weighs the role of the Internet versus private networks in uses ranging from the transfer of

Crisis Management in the Tourism Industry

Crisis Management in the Tourism Industry
  • Author : Dirk Glaesser
  • Publisher : Routledge
  • Release : 19 October 2006
GET THIS BOOKCrisis Management in the Tourism Industry

The tourism industry is arguably one of the most important sources of income and foreign exchange, and is growing rapidly. However, national and international crises have huge negative economic consequences. Crisis Management in the Tourism Industry aims to illustrate the theories and actions that can be taken to better understand consumer, economic and environmental reaction, in order for the businesses involved to be more prepared for such events. Now in its second edition, this text has been fully revised and

The Internet Under Crisis Conditions

The Internet Under Crisis Conditions
  • Author : National Research Council,Division on Engineering and Physical Sciences,Computer Science and Telecommunications Board,Committee on the Internet Under Crisis Conditions: Learning from September 11
  • Publisher : National Academies Press
  • Release : 31 January 2003
GET THIS BOOKThe Internet Under Crisis Conditions

This report presents findings of a workshop featuring representatives of Internet Service Providers and others with access to data and insights about how the Internet performed on and immediately after the September 11 attacks. People who design and operate networks were asked to share data and their own preliminary analyses among participants in a closed workshop. They and networking researchers evaluated these inputs to synthesize lessons learned and derive suggestions for improvements in technology, procedures, and, as appropriate, policy.

Surviving and Thriving in Uncertainty

Surviving and Thriving in Uncertainty
  • Author : Frederick Funston,Stephen Wagner
  • Publisher : John Wiley & Sons
  • Release : 05 April 2010
GET THIS BOOKSurviving and Thriving in Uncertainty

A new book to help senior executives and boards get smart about risk management The ability of businesses to survive and thrive often requires unconventional thinking and calculated risk taking. The key is to make the right decisions—even under the most risky, uncertain, and turbulent conditions. In the new book, Surviving and Thriving in Uncertainty: Creating the Risk Intelligent Enterprise, authors Rick Funston and Steve Wagner suggest that effective risk taking is needed in order to innovate, stay competitive,