Difficult Conversations

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Produk Detail:

  • Author : Douglas Stone
  • Publisher : Penguin
  • Pages : 352 pages
  • ISBN : 0143118447
  • Rating : 4/5 from 13 reviews
CLICK HERE TO GET THIS BOOKDifficult Conversations

Difficult Conversations

Difficult Conversations
  • Author : Douglas Stone,Bruce Patton,Sheila Heen
  • Publisher : Penguin
  • Release : 02 November 2010
GET THIS BOOKDifficult Conversations

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every

Difficult Conversations

Difficult Conversations
  • Author : Bruce Patton,Douglas Stone,Sheila Heen
  • Publisher : Viking
  • Release : 30 November 2021
GET THIS BOOKDifficult Conversations

Updated 10th Anniversary Edition Don't panic. Difficult conversations are inevitable, but the leaders of the Harvard Negotiation Project are here to teach you how to negotiate a pay rise, resolve a dispute or even let someone go. Arming you with the right techniques and tools in this step-by-step guide, you will learn how to manage your feelings, empathise, avoid the blame game and really listen. Difficult Conversationsgives you the know-how to tackle even the most challenging exchanges. With a foreword

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
  • Author : Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler
  • Publisher : McGraw Hill Professional
  • Release : 16 September 2011
GET THIS BOOKCrucial Conversations Tools for Talking When Stakes Are High, Second Edition

The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and

Difficult Conversations by Douglas Stone, Bruce Patton, and Sheila Heen (Summary)

Difficult Conversations by Douglas Stone, Bruce Patton, and Sheila Heen (Summary)
  • Author : QuickRead,Lea Schullery
  • Publisher : QuickRead.com
  • Release : 30 November 2021
GET THIS BOOKDifficult Conversations by Douglas Stone, Bruce Patton, and Sheila Heen (Summary)

Do you want more free book summaries like this? Download our app for free at https://www.QuickRead.com/App and get access to hundreds of free book and audiobook summaries. Learn how to approach difficult conversations and discuss what matters most. Difficult conversations are a part of everyday life. Each day we either attempt or avoid such conversations, whether it’s confronting an underperforming employee or simply disagreeing with a spouse. Unfortunately, these tough conversations are inevitable so perhaps

How to Have That Difficult Conversation

How to Have That Difficult Conversation
  • Author : Henry Cloud,John Townsend
  • Publisher : Zondervan
  • Release : 04 August 2015
GET THIS BOOKHow to Have That Difficult Conversation

Full of practical tips and how-tos, this book will help you make your relationships better, deepen your intimacy with people you care for, and cultivate more love, understanding, and respect between you and others. Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don't know how to have difficult conversations, and we see confrontation

Having Hard Conversations

Having Hard Conversations
  • Author : Jennifer Abrams
  • Publisher : Corwin Press
  • Release : 08 January 2009
GET THIS BOOKHaving Hard Conversations

Speak with clarity, confidence, and courage! Many educators struggle with discussing difficult issues with colleagues. This insightful book helps readers effectively lead challenging conversations with supervisees, peers, and supervisors. Emphasizing initiative and preparation as keys to a successful conversation, the author’s step-by-step approach provides: Thought-provoking questions and first-person accounts that help build communications skills Advice on overcoming personal hesitation about expressing concerns Guidance on goal setting and choosing the best “what-where-and-when” for a productive discussion Sample scripts and other

Effective Difficult Conversations

Effective Difficult Conversations
  • Author : Catherine Soehner,Ann Darling
  • Publisher : American Library Association
  • Release : 11 November 2016
GET THIS BOOKEffective Difficult Conversations

In an information landscape where change is the status quo, difficult conversations come with the territory. Being a library leader means knowing how to confidently steer these conversations so that they lead to productive results instead of hurt feelings, resentment, or worse. Employees in a library will also encounter conflict, especially during times of change. Using a step-by-step process, this book walks readers through learning the skills to have effective difficult conversations that hold themselves and others accountable. Practice activities

Difficult Conversations (HBR 20-Minute Manager Series)

Difficult Conversations (HBR 20-Minute Manager Series)
  • Author : Harvard Business Review
  • Publisher : Harvard Business Review Press
  • Release : 26 January 2016
GET THIS BOOKDifficult Conversations (HBR 20-Minute Manager Series)

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through: Uncovering the root cause of friction Maintaining a positive mind-set Untangling the problem together Agreeing on a way forward Don't have much time? Get up to speed fast on the most essential

Crucial Conversations

Crucial Conversations
  • Author : Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler
  • Publisher : Mcgraw-hill
  • Release : 18 June 2002
GET THIS BOOKCrucial Conversations

The New York Times Bestseller! Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and

Thanks for the Feedback

Thanks for the Feedback
  • Author : Douglas Stone,Sheila Heen
  • Publisher : Penguin
  • Release : 04 March 2014
GET THIS BOOKThanks for the Feedback

The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning We swim in an ocean of feedback. Bosses, colleagues, customers—but also family, friends, and in-laws—they all have “suggestions” for our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional development—but we dread it and often dismiss it. That’s because receiving feedback sits at the junction of two

Can We Talk?

Can We Talk?
  • Author : Roberta Chinsky Matuson
  • Publisher : Kogan Page Publishers
  • Release : 03 September 2021
GET THIS BOOKCan We Talk?

Are you avoiding an uncomfortable conversation at work? If you're an executive or a team leader, strengthening your organization's ability to have difficult conversations is necessary and worth the discomfort. The key to successful dialogue starts and ends with changing the conversation. Recognizing that it takes two people to engage in meaningful outcomes, Can We Talk? outlines what each contributor needs to do to achieve the best possible result. Using examples from everyday work situations, this book offers guidance on

Difficult Conversations

Difficult Conversations
  • Author : Kern Beare
  • Publisher : Unknown Publisher
  • Release : 05 November 2019
GET THIS BOOKDifficult Conversations

"OFFERS TOOLS AND INSPIRATION TO HEAL OUR NATIONAL DIVIDE." DAVID BORNSTEIN, NEW YORK TIMES COLUMNIST. Based on a successful workshop that has engaged diverse audiences around the country, Difficult Conversations: The Art and Science of Working Together explores a powerful set of research-based principles and strategies that will allow you to engage in meaningful dialogue with anyone. Unleash your natural capacity for compassion, collaboration, and creativity, and help create a nation-and a world-that works for all of us.

Fierce Conversations

Fierce Conversations
  • Author : Susan Scott
  • Publisher : Penguin
  • Release : 01 January 2004
GET THIS BOOKFierce Conversations

Shows how to make the most of conversations by communicating clearly and forcefully, offering advice on how to overcome barriers to meaningful conversation, confront tough issues, and leverage new skills for frictionless debate.

Uncomfortable Conversations with a Black Man

Uncomfortable Conversations with a Black Man
  • Author : Emmanuel Acho
  • Publisher : Flatiron Books: An Oprah Book
  • Release : 10 November 2020
GET THIS BOOKUncomfortable Conversations with a Black Man

INSTANT NEW YORK TIMES BESTSELLER An urgent primer on race and racism, from the host of the viral hit video series “Uncomfortable Conversations with a Black Man” “You cannot fix a problem you do not know you have.” So begins Emmanuel Acho in his essential guide to the truths Americans need to know to address the systemic racism that has recently electrified protests in all fifty states. “There is a fix,” Acho says. “But in order to access it, we’