Libraries and Key Performance Indicators

Libraries and Key Performance Indicators: A Framework for Practitioners explores ways by which libraries across all sectors can demonstrate their value and impact to stakeholders through quality assurance and performance measurement platforms, including library assessment, evaluation methodologies, surveys, and annual reporting. Whilst several different performance measurement tools are considered, the book’s main focus is on one tool in particular: Key Performance Indicators (KPIs). KPIs are increasingly being used to measure the performance of library and information services, however, linking KPIs to quality outcomes, such as impact and value can prove very difficult. This book discusses, in detail, the concept of KPIs in the broader context of library assessment and performance measurement. Through reviewing some of the applied theory around using KPIs, along with harvesting examples of current best practices in KPI usage from a variety of different libraries, the book demystifies library KPIs, providing a toolkit for any library to be used in setting meaningful KPIs against targets, charters, service standards, and quality outcomes. Provides an overview of performance measurement tools for libraries Discusses KPIs in a broad context Offers an understanding of reporting, monitoring, and acting upon KPI data Provides best practice examples of Key Performance Indicators (KPIs) in libraries Includes practical and reusable examples of KPIs that can be applied in local contexts (a toolkit approach)

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  • Author : Leo Appleton
  • Publisher : Chandos Publishing
  • Pages : 164 pages
  • ISBN : 0081002556
  • Rating : 4/5 from 21 reviews
CLICK HERE TO GET THIS BOOKLibraries and Key Performance Indicators

Libraries and Key Performance Indicators

Libraries and Key Performance Indicators
  • Author : Leo Appleton
  • Publisher : Chandos Publishing
  • Release : 27 July 2017
GET THIS BOOKLibraries and Key Performance Indicators

Libraries and Key Performance Indicators: A Framework for Practitioners explores ways by which libraries across all sectors can demonstrate their value and impact to stakeholders through quality assurance and performance measurement platforms, including library assessment, evaluation methodologies, surveys, and annual reporting. Whilst several different performance measurement tools are considered, the book’s main focus is on one tool in particular: Key Performance Indicators (KPIs). KPIs are increasingly being used to measure the performance of library and information services, however, linking

KPI Mega Library

KPI Mega Library
  • Author : Rachad Baroudi, Ph.d.
  • Publisher : Createspace Independent Publishing Platform
  • Release : 28 October 2016
GET THIS BOOKKPI Mega Library

The purpose of this guide book is to give the reader a quick and effective access to the most appropriate Key Performance Indicator (KPI). The 36,000 KPIs are categorized in a logical and alphabetical order. Many organizations are spending a lot of funds on building their strategic planning and performance management capabilities. One of the current challenges is the difficulty to know what KPIs are used in similar situations. This book main objective is to acquaint the reader with available KPIs

Key Performance Indicators (KPI)

Key Performance Indicators (KPI)
  • Author : Bernard Marr
  • Publisher : Pearson UK
  • Release : 07 September 2012
GET THIS BOOKKey Performance Indicators (KPI)

By identifying and describing the most powerful financial and non-financial KPIs, this book will make life easier for you by defining them, explaining how and when they should be used and providing a rich library of KPIs that have been proven to significantly improve performance. The book presents case examples to illustrate the selection and use of the KPIs and provides tools such as KPI selection templates and Key Performance Questions to help you apply the most appropriate KPIs effectively

Key Performance Indicators for Sustainable Management

Key Performance Indicators for Sustainable Management
  • Author : Hans-Ulrich Krause,Dayanand Arora
  • Publisher : Walter de Gruyter GmbH & Co KG
  • Release : 18 November 2019
GET THIS BOOKKey Performance Indicators for Sustainable Management

Key Performance Indicators (KPIs) have become a regular and useful tool for measuring business performance everywhere. The KPIs not only help in strategic planning but also in managing operative business world over. The KPIs in the book are organized according to the Balanced Scorecard (BSC) approach, which emphasizes the importance of using both financial and non-financial information to remain competitive in the modern world. We proudly place on record the fact that our book is the first of its kind

Key Performance Indicators For Dummies

Key Performance Indicators For Dummies
  • Author : Bernard Marr
  • Publisher : John Wiley & Sons
  • Release : 22 January 2015
GET THIS BOOKKey Performance Indicators For Dummies

A complete guide to using KPIs to drive organisationalperformance Is your business on track to achieve success? Key PerformanceIndicators For Dummies covers the essential KPIs that areuseful to all kinds of businesses, and includes more than 100different ways leaders can monitor and drive performance in theirorganisations. This book helps managers understand the crucial KPIs that shouldbe implemented for all different aspects of the organisation,including financial performance, operational and internalprocesses, sales and marketing, customer satisfaction and more.Good KPIs should

Evaluation of Library and Information Services

Evaluation of Library and Information Services
  • Author : John Crawford
  • Publisher : Routledge
  • Release : 02 September 2003
GET THIS BOOKEvaluation of Library and Information Services

Provides update to current thinking about, and reasons for, service evaluation of libraries in the UK. Examines quantitative and qualitative methods including questionnaires, focus groups, suggestions boxes and interview techniques.Problems arising from survey outcomes are summarised and long-term evaluation and the relevance of benchmarking are discussed.Contains case studies covering survey work in public, academic and special libraries; charters and service level agreements; and examples of relevant research projects.New chapter on performance measurement in the electronic library.

Collaboration in Libraries and Learning Environments

Collaboration in Libraries and Learning Environments
  • Author : Maxine Melling,Margaret Weaver
  • Publisher : Facet Publishing
  • Release : 20 December 2012
GET THIS BOOKCollaboration in Libraries and Learning Environments

The changing environment in higher education requires different approaches to be taken to the provision of professional support services. This may result in the development of outsourced shared services, the convergence of many different student-facing services or the development of more active collaborative networks. This collection of essays considers the changing context and broad principles affecting the ways in which we need to manage and provide services and offers case studies of changes that have already taken place. This book

Putting Library Assessment Data to Work

Putting Library Assessment Data to Work
  • Author : Selena Killick,Frankie Wilson
  • Publisher : Facet Publishing
  • Release : 16 July 2019
GET THIS BOOKPutting Library Assessment Data to Work

Effective library assessment is crucial for a successful academic library. But what do we mean by library assessment and how can it be used to improve the library service? This new book provides a practical guide for library administrators, managers and practitioners on how to make effective use of existing sources of information for assessment activities with the aim of improving academic library services. Putting Library Assessment Data to Work brings together key library assessment methodologies detailing how they can

Designing Performance Measurement Systems

Designing Performance Measurement Systems
  • Author : Fiorenzo Franceschini,Maurizio Galetto,Domenico Maisano
  • Publisher : Springer
  • Release : 23 November 2018
GET THIS BOOKDesigning Performance Measurement Systems

Given our rapidly changing world, companies are virtually forced to engage in continuous performance monitoring. Though Key Performance Indicators (KPIs) may at times seem to be the real driving force behind social systems, economies and organizations, they can also have far-reaching normative effects, which can modify organizational behavior and influence key decisions – even to the point that organizations themselves tend to become what they measure! Selecting the right performance indicators is hardly a simple undertaking. This book describes in detail

Research Methods in Library and Information Science, 7th Edition

Research Methods in Library and Information Science, 7th Edition
  • Author : Lynn Silipigni Connaway,Marie L. Radford
  • Publisher : ABC-CLIO
  • Release : 31 May 2021
GET THIS BOOKResearch Methods in Library and Information Science, 7th Edition

The seventh edition of this frequently adopted textbook features new or expanded sections on social justice research, data analysis software, scholarly identity research, social networking, data science, and data visualization, among other topics. It continues to include discipline experts' voices. The revised seventh edition of this popular text provides instruction and guidance for professionals and students in library and information science who want to conduct research and publish findings, as well as for practicing professionals who want a broad overview

The 13 Key Performance Indicators for Highly Effective Teams

The 13 Key Performance Indicators for Highly Effective Teams
  • Author : Allam Ahmed,George Siantonas,Nicholas Siantonas
  • Publisher : Routledge
  • Release : 19 October 2017
GET THIS BOOKThe 13 Key Performance Indicators for Highly Effective Teams

An organisation's most important asset is its people. And critical to an organisation's success is the extent to which its people interact effectively – both with each other as team members and with the wider organisation. This is why managing teams has become a key area for a growing number of organisations around the world. While many organisations are world-class at managing their materials and machinery, they fall short in managing the human side of their activities.This book outlines the

Measuring Quality

Measuring Quality
  • Author : Roswitha Poll,Peter te Boekhorst,Ramon Abad Hiraldo,IFLA Section of University Libraries and other General Research Libraries,International Federation of Library Associations and Institutions. Section of University Libraries and Other General Research Libraries
  • Publisher : K G Saur Verlag Gmbh & Company
  • Release : 23 May 1996
GET THIS BOOKMeasuring Quality

The International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of library and information services and their users. It is the global voice of the information profession. The series IFLA Publications deals with many of the means through which libraries, information centres, and information professionals worldwide can formulate their goals, exert their influence as a group, protect their interests, and find solutions to global problems.

Library Statistics for the Twenty-first Century World

Library Statistics for the Twenty-first Century World
  • Author : Michael Heaney
  • Publisher : Walter de Gruyter
  • Release : 23 May 2022
GET THIS BOOKLibrary Statistics for the Twenty-first Century World

How can we measure the contribution which libraries make to society in the age of the internet? The existing international library statistics were developed nearly forty years ago and do not reflect library activity today. An international collaboration between IFLA, the UNESCO Institute of Statistics and the International Organization for Standardization (ISO) has developed standards for new library indicators for the twenty-first century. These conference papers present the first results using the new statistics, and look forward to the next

Emerging Strategies for Supporting Student Learning

Emerging Strategies for Supporting Student Learning
  • Author : Barbara Allan
  • Publisher : Facet Publishing
  • Release : 15 April 2016
GET THIS BOOKEmerging Strategies for Supporting Student Learning

Emerging Strategies for Supporting Student Learning provides a straightforward and accessible guide to the latest learning and teaching practices appropriate for use with higher education students. It is both an exciting and challenging time to be working in higher education as the sector experiences rapid changes including: an increasingly diverse student population with changing expectations; changes in technology including the rise in the use of social media; increased emphasis on employability and internationalisation; development of new social learning spaces; as