Online Dispute Resolution for Consumers in the European Union

A PDF version of this book is available for free in open access via www.tandfebooks.com as well as the OAPEN Library platform, www.oapen.org. It has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 3.0 license and is part of the OAPEN-UK research project. E-commerce offers immense challenges to traditional dispute resolution methods, as it entails parties often located in different parts of the world making contracts with each other at the click of a mouse. The use of traditional litigation for disputes arising in this forum is often inconvenient, impractical, time-consuming and expensive due to the low value of the transactions and the physical distance between the parties. Thus modern legal systems face a crucial choice: either to adopt traditional dispute resolution methods that have served the legal systems well for hundreds of years or to find new methods which are better suited to a world not anchored in territorial borders. Online Dispute Resolution (ODR), originally an off-shoot of Alternative Dispute Resolution (ADR), takes advantage of the speed and convenience of the Internet, becoming the best, and often the only option for enhancing consumer redress and strengthening their trust in e-commerce. This book provides an in-depth account of the potential of ODR for European consumers, offering a comprehensive and up to date analysis of the development of ODR. It considers the current expansion of ODR and evaluates the challenges posed in its growth. The book proposes the creation of legal standards to close the gap between the potential of ODR services and their actual use, arguing that ODR, if it is to realise its full potential in the resolution of e-commerce disputes and in the enforcement of consumer rights, must be grounded firmly on a European regulatory model.

Produk Detail:

  • Author : Pablo Cortés
  • Publisher : Routledge
  • Pages : 288 pages
  • ISBN : 1136943501
  • Rating : 4/5 from 21 reviews
CLICK HERE TO GET THIS BOOKOnline Dispute Resolution for Consumers in the European Union

Online Dispute Resolution for Consumers in the European Union

Online Dispute Resolution for Consumers in the European Union
  • Author : Pablo Cortés
  • Publisher : Routledge
  • Release : 13 September 2010
GET THIS BOOKOnline Dispute Resolution for Consumers in the European Union

A PDF version of this book is available for free in open access via www.tandfebooks.com as well as the OAPEN Library platform, www.oapen.org. It has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 3.0 license and is part of the OAPEN-UK research project. E-commerce offers immense challenges to traditional dispute resolution methods, as it entails parties often located in different parts of the world making contracts with each other at the click of a mouse.

Online Dispute Resolution

Online Dispute Resolution
  • Author : Gabrielle Kaufmann-Kohler,Thomas Schultz
  • Publisher : Kluwer Law International B.V.
  • Release : 01 January 2004
GET THIS BOOKOnline Dispute Resolution

In a world governed by speed, the Internet plays a growing role in many of today's innovations, and the resolution of disputes using electronic means of communication may soon be part of everyday legal practice. This book offers a survey of the current state of play in online dispute resolution, from the methods and information technology currently in use to the range of regulatory solutions proposed by shareholders. Taking their analysis a step further, the authors also address this new

Online Dispute Resolution For Business

Online Dispute Resolution For Business
  • Author : Colin Rule
  • Publisher : John Wiley & Sons
  • Release : 03 February 2003
GET THIS BOOKOnline Dispute Resolution For Business

In this original and highly useful resource, Colin Rule—a pioneer in the field of online dispute resolution (ODR)—shows how ODR can be used to resolve conflicts which inevitably arise both online and offline in business and commerce. Based on exclusive research and up-to-date best practices, Online Dispute Resolution for Business presents expert advice on how ODR can save time and money, offering timely suggestions and proven approaches for resolving business related conflicts online.

Online Dispute Resolution

Online Dispute Resolution
  • Author : Mohamed S. Abdel Wahab,M. Ethan Katsh,Daniel Rainey
  • Publisher : Eleven International Pub
  • Release : 01 January 2012
GET THIS BOOKOnline Dispute Resolution

This book provides a state-of-the-art overview and assessment of the status quo and future of the Online Dispute Resolution (ODR) field. International, comparative, and interdisciplinary approaches have been utilized. Written by leading ODR scholars, the first part of the book includes an in-depth assessment of ODR, its applications, and its future in a comparative and analytical context. The second section offers a regional oriented approach, where the prospects, challenges, and success of ODR - and its applications in the North

Online Dispute Resolution

Online Dispute Resolution
  • Author : Ethan Katsh,Janet Rifkin
  • Publisher : Jossey-Bass
  • Release : 23 May 2001
GET THIS BOOKOnline Dispute Resolution

An essential tool for dispute resolution professionals as well as for anyone considering using dispute resolution in their lives and work, Online Dispute Resolution explains the many diverse and unique applications of doing conflict resolution online. The expert authors examine the tremendous growth of online dispute resolution-including its use by eBay and other e-commerce companies-and reveal the enormous possibilities to come, along with the many employment opportunities for practitioners in the field. They show how the online environment will affect

Online Dispute Resolution

Online Dispute Resolution
  • Author : Faye Fangfei Wang
  • Publisher : Chandos Publishing
  • Release : 24 June 2021
GET THIS BOOKOnline Dispute Resolution

This book helps lawyers, practitioners, legislators and students understand and cope with the challenges of e-commerce, and to learn about the most up-to-date technology and regulation of Online Dispute Resolution (ODR). It introduces different forms of online dispute resolution, against the background of Alternative Dispute Resolution (ADR) developments in the off-line environment; crucially, it examines the current technology and legal status of ODR in the EU, US, Asia and Australia, and discusses the relations between the various parties in dispute

Digital Communication Management

Digital Communication Management
  • Author : Beatriz Peña-Acuña
  • Publisher : BoD – Books on Demand
  • Release : 19 September 2018
GET THIS BOOKDigital Communication Management

The director of communication is an impassioned profession that discovers which strategies are the best and the most intelligent. There are few manuals, and there are some that offer general and sparsely updated information about the change that new technologies imply. We find the literature isolated that can be directly useful. However, we will say that there is no single recipe for DirCom or communication consultants. Each one will offer different models according to the variables or factors that seem

Online Dispute Resolution

Online Dispute Resolution
  • Author : Net Neutrals EU
  • Publisher : AuthorHouse
  • Release : 30 November 2015
GET THIS BOOKOnline Dispute Resolution


Online Dispute Resolution

Practical examples of Alternative Dispute Resolution in the US and EU - a handbook for best practice today

and tomorrow

A Promise Unfulfilled and What to Do About It - Complaint Handling Now

Marc Grainer; Scott Broetzmann, David Beinhacker, and

Richard Grainer

Online Dispute Resolution - Designing Systems for Effective Dispute Settlement - a US practitioner perspective

Jo DeMars

Online

Mobile Technologies for Conflict Management

Mobile Technologies for Conflict Management
  • Author : Marta Poblet
  • Publisher : Springer Science & Business Media
  • Release : 22 June 2011
GET THIS BOOKMobile Technologies for Conflict Management

Mobile phones are the most ubiquitous communications technology in the world. Besides transforming the way in which we communicate, they can also be used as a powerful tool for conflict prevention and management. This book presents innovative uses of mobile technologies in the areas of early warning, disaster and humanitarian relief, governance, citizens’ participation, etc. and cuts across different regions. The book brings together experts and practitioners from different fields—mobile technologies, information systems, computer sciences, online dispute resolution, law,

CyberJustice

CyberJustice
  • Author : Lucille M. Ponte,Thomas D. Cavenagh
  • Publisher : Prentice Hall
  • Release : 24 June 2021
GET THIS BOOKCyberJustice

With no uniform laws or court systems in the global marketplace of the online world, e-businesses and their customers are looking for dispute resolutions options that reflect the speed and convenience of the Web. This interactive text provides a concise and easy-to-understand overview of the cutting edge topic of Online Dispute Resolutions (ODR) that can be used as a supplement to a wide range of courses.

The New Handshake

The New Handshake
  • Author : Amy J. Schmitz,Colin Rule
  • Publisher : Unknown Publisher
  • Release : 24 June 2021
GET THIS BOOKThe New Handshake

Where we are now -- What consumers want -- Lessons learned on ebay -- The business case for resolutions -- Bringing consumer advocacy online -- Ethical considerations -- Envisioning a global redress system -- The design: newhandshake.org -- How it could succeed and how it could fail -- Case studies -- What's next -- Conclusion

Alternative Dispute Resolution

Alternative Dispute Resolution
  • Author : Albert Fiadjoe
  • Publisher : Routledge
  • Release : 04 March 2013
GET THIS BOOKAlternative Dispute Resolution

This book highlights the tremendous shift in the traditional arrangements for the delivery of civil justice in the Commonwealth Caribbean, from litigation to alternative dispute resolution (ADR) processes. Over the last quarter of a century, much learning has taken place on the topic of ADR and the literature on the subject is now voluminous. This book puts forward the thesis that the peculiar experiences of the developing world ought to help reshape our traditional notions of ADR. Furthermore, the impact

Digital Family Justice

Digital Family Justice
  • Author : Mavis Maclean,Bregje Dijksterhuis
  • Publisher : Bloomsbury Publishing
  • Release : 12 December 2019
GET THIS BOOKDigital Family Justice

The editors' earlier book Delivering Family Justice in the 21st Century (2016) described a period of turbulence in family justice arising from financial austerity. Governments across the world have sought to reduce public spending on private quarrels by promoting mediation (ADR) and by beginning to look at digital justice (ODR) as alternatives to courts and lawyers. But this book describes how mediation has failed to take the place of courts and lawyers, even where public funding for legal help has been

Digital Justice

Digital Justice
  • Author : Ethan Katsh,Orna Rabinovich-Einy
  • Publisher : Oxford University Press
  • Release : 09 March 2017
GET THIS BOOKDigital Justice

Improving access to justice has been an ongoing process, and on-demand justice should be a natural part of our increasingly on-demand society. What can we do for example when Facebook blocks our account, we're harassed on Twitter, discover that our credit report contains errors, or receive a negative review on Airbnb? How do we effectively resolve these and other such issues? Digital Justice introduces the reader to new technological tools to resolve and prevent disputes bringing dispute resolution to cyberspace,

Law, Technology and Dispute Resolution

Law, Technology and Dispute Resolution
  • Author : Riikka Koulu
  • Publisher : Routledge
  • Release : 24 September 2018
GET THIS BOOKLaw, Technology and Dispute Resolution

The use of new information and communication technologies both inside the courts and in private online dispute resolution services is quickly changing everyday conflict management. However, the implications of the increasingly disruptive role of technology in dispute resolution remain largely undiscussed. In this book, assistant professor of law and digitalisation Riikka Koulu examines the multifaceted phenomenon of dispute resolution technology, focusing specifically on private enforcement, which modern technology enables on an unforeseen scale. The increase in private enforcement confounds legal