A revised edition of a best-selling work on America's consumer culture makes observations about the retail practices of other cultures, describes the latest trends in online retail, and makes recommendations for how major companies can dramatically improve customer service practices. Original.
- Author : Paco Underhill
- Publisher : Simon and Schuster
- Pages : 306 pages
- ISBN : 1416595244
- Release : 01 March 2021
- Rating : 3.5/5 from 14 reviews